Not all channels offered in English have content that can be translated. We make available the content that can be provided in each language.

We always welcome new channels. In most cases, simply creating a User Generated channel will suit your needs. Please contact us for information on becoming a commercial content provider.

The size limit is 2MB.

No. There is no mass delete feature; you must delete each image individually.

RSS is a family of Web feed formats used to publish frequently updated works--such as blog entries, news headlines, and images. Click here for the wikipedia article on RSS feeds.

Verify that it is in fact an image-only feed by plugging the feed address into your browser. If you see thumbnails and some text, it is actually a text feed. Since the feed contains thumbnails, we cannot stretch them to fit the screen as the quality of the image is too poor. If you create the channel as an RSS text feed, you can still get the thumbnail and any associated text.

If your feed is in fact an image-only feed and works in your browser, please contact us and be sure to send us the feed address in question.

Once you receive an invitation email from your friend, simply attach pictures to an email and send it to: "username@framesend.com". Using a camera phone, just enter "username@framesend.com" as the recipient of a picture message. (Be sure to enter your friend's username!)

After your friend invites you to send photos, when you log into your FrameChannel account that is associated with the same email address that your friend sent the invitation to you will see "My Friends Channels" appear next to My Channels on your channel page. Click on My Friends' channels to see the list of your friends' channels. Click on the channel name and upload your images. Any uploaded images will appear in your friend's My friends' photos channel and will show your email address as the contributor.

Emailed photos are set to default to inactive until you approve them. Go to My Account and click on the last tab, "Email and camera phone settings" make sure your Allow settings is set to either All email to username@framesend.com or Only those I have invited/accepted as friends to send pictures. Your "By default, emailed photos are" should be set to either Active or Active for all invited users, inactive otherwise. If images weren't set to default as active you will have to manually check them off to activate them.

If you're sure all your settings and defaults were correct, check the email address and the email that was sent. If your friend was invited right before they sent the email, try sending the images again.

Go to the Slideshow settings page and select your desired country. The city list will have one city per time zone, so choose the appropriate one for your desired time zone.

The priority you give to a channel determines how many images from that channel will appear in your slideshow relative to your other channels. The higher you set the priority, the more images you will see on your frame. Most people set the priority high for my photos and photosharing sites and set the priority low for channels such as RSS feeds, trivia, etc.

With the old channel rules, this was controlled by the max # images field. The default settings we provide should give you a good mix of content.

For channels like weather, traffic, and sports scores, where there is really just 1 image that updates throughout the day, there's no need to adjust the priority - you'll always see 1 image.

There are two places you can randomize your content - the slideshow level and the channel level.

Slideshow level:

You can randomize your whole slideshow so that channels will mix in with each other when they display on your frame. Example: if you randomize your feed you'll see a few images from my photos, then weather, then sports scores facebook, more my photos, stocks, facebook, etc.

If you don't randomize your feed, your channels will always display in order (my photos, weather, flickr, traffic... then this pattern would repeat).

Channel level:

If you select random, your photos will display in random order. If you don't randomize a channel, the images will show up in the same order every time.

Note: even if randomized, when you add new photos to my photos or a photosharing site, those newly added photos will be favored for 48 hours after adding them

There are a few reasons this might happen. If you don't have many channels or photos there will be some repetitions.

Another reason this can happen is if the priority is set very low for a channel with many images (like my photos or a photosharing site). If you have 500 images in my photos and the priority is low, you may see 5-10 slides that will cycle through for awhile until the frame refreshes (most frames refresh every 15min).

If you're seeing a lot of images repeat, check the priority and increase it. You might also want to randomize your feed and channels to mix the content a bit more.

The duration setting determines the length of time in seconds each image in a channel will play. You should set this to high for text channels and lower for photos.

Play time lets you decide when you want a channel to play. For example, you may only want to see traffic in the morning. Some channels, like stock quotes you don't need to see on the weekends so you could set that to weekdays.

You can decide what hours of the day you'd like to define as morning, daytime, and evening.

You can choose a time of the day to have your device display just a blank screen. It's like a screen saver for your frame! This will be available in the near future and will be editable once it is available for use.

Click on the channel thumbnail and then click Configure this channel. You will then see 2 buttons: "edit channel rules" and "slideshow settings". If you only want to edit settings on that channel, click "edit channel rules" if you'd like to adjust other channels, click "slideshow settings".